Shangri-La’s Rasa Sayang Resort and Spa, Penang was awarded the 2012 Certificate of Excellence from TripAdvisor, the world’s largest travel site. The Certificate of Excellence award honours hospitality excellence. The accolade is awarded only to establishments that consistently achieve outstanding traveller reviews on the TripAdvisor portal, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.
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